Shipping Policy

We aim to deliver your orders in a timely and efficient manner. Our Shipping Policy outlines important details related to the delivery of products purchased from Organic Valley.

  • Shipping Coverage: We currently deliver to selected areas. Please check service availability during checkout.
  • Dispatch Time: Orders are typically dispatched within 1–3 business days from the date of order confirmation.
  • Delivery Time: Delivery timelines may vary based on your location. Most deliveries are completed within 3–7 business days.
  • Shipping Charges: Shipping charges, if any, will be mentioned at checkout. Free shipping may be available on select orders or promotions.
  • Order Tracking: Once dispatched, you will receive an email or SMS with tracking information to monitor your shipment.
  • Delivery Delays: While we strive to ensure timely delivery, delays may occur due to external factors beyond our control (e.g., weather, courier issues).
  • Undeliverable Packages: In case a package is returned due to incorrect address or failed delivery attempts, we will contact you for re-delivery options.

For any shipping-related inquiries or assistance, please contact us at support@organicvalley.co.in.